Chat with Google Drive files
Build a chatbot from selected customer-facing files stored in Google Drive.
Method: Export and import. This does not connect or monitor a Drive folder. Drive sharing permissions do not control access to answers produced from an uploaded copy.
Add Google Drive files to Chatbit
Download the PDF, DOC, DOCX or TXT files you want to use. Extract any downloaded ZIP archive, then upload the supported files individually to Chatbit.
Open your chatbot's data sources to add the prepared content. Follow the source setup guide if this is your first bot.
Prepare useful source material
Choose the current version of each file and keep a short list of its Drive location. That makes it easier to find and replace the source later.
Try these questions
Where do I start with the setup guide? What does the service agreement say about response times?
Compare each answer with the original content. Ask a follow-up, and try one question the source does not cover to check that the bot avoids guessing.
Keep the content current
When the original changes, update or replace the corresponding Chatbit source and test the affected answers again. Remove superseded copies so the bot is not working from conflicting versions.
Source reference: Google Drive files documentation.
Put the answers on your website
Once the answers are ready, adjust your welcome message and suggested questions. Find your website installation guide to publish the bot, or improve its responses before sharing.
Frequently asked questions
Can I combine this with other sources?
Yes. Add relevant website pages, files, text and Q&A to the same chatbot. Keep their facts consistent and check your plan's source limits.
Should I import everything at once?
Start with a small set that answers your most common questions. Check the extracted text and answers, then add more material where it fills a real gap.