Chat with Google Docs
Reuse the explanations your team already maintains in Google Docs as chatbot sources.
Method: Export and import. This workflow does not sync edits from Google Docs. Download and replace the source after changing the document.
Add Google Docs to Chatbit
In Google Docs, use File, then Download, and choose DOCX or PDF. Upload that copy to Chatbit. You do not need to turn on public link sharing for the original document.
Open your chatbot's data sources to add the prepared content. Follow the source setup guide if this is your first bot.
Prepare useful source material
Resolve suggestions and remove internal comments in a copy prepared for customers. Check that headings and any important table labels appear in the extracted text.
Try these questions
What happens after I request a demo? Which details should I include in a support request?
Compare each answer with the original content. Ask a follow-up, and try one question the source does not cover to check that the bot avoids guessing.
Keep the content current
When the original changes, update or replace the corresponding Chatbit source and test the affected answers again. Remove superseded copies so the bot is not working from conflicting versions.
Source reference: Google Docs documentation.
Put the answers on your website
Once the answers are ready, adjust your welcome message and suggested questions. Find your website installation guide to publish the bot, or improve its responses before sharing.
Frequently asked questions
Can I combine this with other sources?
Yes. Add relevant website pages, files, text and Q&A to the same chatbot. Keep their facts consistent and check your plan's source limits.
Should I import everything at once?
Start with a small set that answers your most common questions. Check the extracted text and answers, then add more material where it fills a real gap.