Chat with text files
A plain text file is a simple way to give Chatbit focused information about one topic.
Method: File upload. Keep one current version of each policy. Two text files with different opening hours can lead to inconsistent answers.
Add text files to Chatbit
Save your content as a TXT file and upload it as a data source. You can also paste a shorter version directly into a text source.
Open your chatbot's data sources to add the prepared content. Follow the source setup guide if this is your first bot.
Prepare useful source material
Use descriptive headings and complete sentences. Spell out units, product names and exceptions instead of relying on a reader to infer them from nearby formatting.
Try these questions
What are your opening hours on Saturday? Which locations do you serve?
Compare each answer with the original content. Ask a follow-up, and try one question the source does not cover to check that the bot avoids guessing.
Keep the content current
When the original changes, update or replace the corresponding Chatbit source and test the affected answers again. Remove superseded copies so the bot is not working from conflicting versions.
Put the answers on your website
Once the answers are ready, adjust your welcome message and suggested questions. Find your website installation guide to publish the bot, or improve its responses before sharing.
Frequently asked questions
Can I combine this with other sources?
Yes. Add relevant website pages, files, text and Q&A to the same chatbot. Keep their facts consistent and check your plan's source limits.
Should I import everything at once?
Start with a small set that answers your most common questions. Check the extracted text and answers, then add more material where it fills a real gap.