Add AI Chatbot to WooCommerce
Answer common product and delivery questions on your WooCommerce storefront.
1. Create your chatbot
Create a Chatbit account, add your website or documents as sources, and test a few questions. Set the welcome message, colors and instructions to match your business. See how to add sources.
2. Copy your embed code
Open your chatbot's Share panel and copy the complete Script snippet. Keep both the configuration and the external script together. See the website setup guide.
3. Add the code to WooCommerce
Install the Chatbit script through your WordPress header and footer script plugin. Enable it on the storefront pages you want to support, save, and clear any WordPress or CDN cache.
Platform reference: WooCommerce documentation.
This installs a website widget. It does not grant access to WooCommerce customer records or stock levels. Train the bot on product descriptions and published policies, and give it a support link for order-specific requests.
4. Test the published site
Ask about delivery regions from a product page. Open the cart and check that the chatbot does not obscure checkout controls.
If the button is missing, check that the code is saved on the published site, clear any page cache, and look for blocked requests in your browser. If it appears twice, remove the duplicate installation.
Keep the answers useful
Review the first conversations and update source content where answers are unclear. Include a contact route for questions your bot cannot answer. Learn how to improve responses.
Frequently asked questions
Do I need a platform-specific Chatbit plugin?
The setup above uses the script supplied in Chatbit. Your website platform may require a paid plan or a script-management plugin to allow that code.
Can I remove the chatbot later?
Yes. Remove the snippet from the location where you installed it, publish the change, and clear any page cache. Keep a copy of the code if you plan to add it again.