Add AI Chatbot to Joomla
Answer visitor questions on your Joomla site with a bot trained on your published content.
1. Create your chatbot
Create a Chatbit account, add your website or documents as sources, and test a few questions. Set the welcome message, colors and instructions to match your business. See how to add sources.
2. Copy your embed code
Open your chatbot's Share panel and copy the complete Script snippet. Keep both the configuration and the external script together. See the website setup guide.
3. Add the code to Joomla
Have your site developer add the Chatbit configuration and embed script through Joomla's Web Asset Manager or the template's supported custom-script option. Load the configuration first and apply the change to the intended pages.
Platform reference: Joomla documentation.
Rich text editors and text filters may remove script tags. A template-level installation also avoids adding the widget separately to every article.
4. Test the published site
Clear the site cache and open an article as a guest. Check both the desktop and mobile navigation with the chat open.
If the button is missing, check that the code is saved on the published site, clear any page cache, and look for blocked requests in your browser. If it appears twice, remove the duplicate installation.
Keep the answers useful
Review the first conversations and update source content where answers are unclear. Include a contact route for questions your bot cannot answer. Learn how to improve responses.
Frequently asked questions
Do I need a platform-specific Chatbit plugin?
The setup above uses the script supplied in Chatbit. Your website platform may require a paid plan or a script-management plugin to allow that code.
Can I remove the chatbot later?
Yes. Remove the snippet from the location where you installed it, publish the change, and clear any page cache. Keep a copy of the code if you plan to add it again.