Add AI Chatbot to Drupal
Give visitors to your Drupal site a chatbot for common content and service questions.
1. Create your chatbot
Create a Chatbit account, add your website or documents as sources, and test a few questions. Set the welcome message, colors and instructions to match your business. See how to add sources.
2. Copy your embed code
Open your chatbot's Share panel and copy the complete Script snippet. Keep both the configuration and the external script together. See the website setup guide.
3. Add the code to Drupal
Ask your site developer to register the Chatbit configuration and external embed script as a theme library, preserving their load order. Attach that library to the relevant theme or pages and rebuild Drupal caches.
Platform reference: Drupal documentation.
Use Drupal's asset system rather than pasting scripts into a filtered text field. Test as an anonymous visitor because permissions and caching can change the output.
4. Test the published site
Check a content page and a listing page while logged out. Confirm that aggregation settings do not move the configuration after the embed script.
If the button is missing, check that the code is saved on the published site, clear any page cache, and look for blocked requests in your browser. If it appears twice, remove the duplicate installation.
Keep the answers useful
Review the first conversations and update source content where answers are unclear. Include a contact route for questions your bot cannot answer. Learn how to improve responses.
Frequently asked questions
Do I need a platform-specific Chatbit plugin?
The setup above uses the script supplied in Chatbit. Your website platform may require a paid plan or a script-management plugin to allow that code.
Can I remove the chatbot later?
Yes. Remove the snippet from the location where you installed it, publish the change, and clear any page cache. Keep a copy of the code if you plan to add it again.