Looking for the best AI chatbot for your website? Start here

December 10, 2023

Best AI chatbot for websites

What are chatbots for websites

A chatbot is essentially a piece of software that conducts a conversation – answering questions, providing information about a business or a product, or assisting in any other user-created query.

Most of the legacy chatbot products required you to create a sequence of responses. Since you can’t always account for all possible conversation scenarios, these responses often missed the mark - which caused a drop in communication quality and eventually loss of revenue.

This does not need to happen anymore - since conversational Artificial Intelligence became accessible to general public use, AI chatbots have become the go-to website chatbot options.

AI chatbots for websites

By using artificial intelligence and machine learning technologies, these chatbots continue to evolve and improve their communication over time. The best AI chatbots out there no longer need a set of pre-made responses, since they can understand visitor questions and come up with relevant responses on their own.

We’ve built Chatbit using top-of-the-line technology that allows you to fine-tune the bot’s behavior. You can easily optimize the responses your website visitors get to align them with your business goals and values.

No matter the size and the industry of your business, an AI chatbot on your website can significantly enhance user experience, encourage customer engagement, boost sales, and ultimately drive business growth.

What to look for in the best AI chatbots

Chatbots are primarily designed to simulate human conversation and interaction. They provide instant responses and round-the-clock support for a website's visitors, streamlining the user experience and improving customer service. 

Scheduling appointments, processing orders, providing recommendations or even troubleshooting, - the best AI chatbots can be trained to do all that. However, you need to select the best AI chatbot for your needs.

Here’s a practical checklist on picking the right product for your website:

User-friendly chatbot setup

An optimal AI chatbot should be straightforward to use and quick to set up. Even if you're tech-savvy, find a bot that can be easily set up and managed by less experienced members of your team.

The right tech behind it

Does the bot leverage advanced AI and machine learning capabilities to adapt and improve over time? Can it understand and respond effectively to complex queries? The flexibility and sophistication of the underlying technology can greatly influence the utility and efficiency of the chatbot.

We’ve built Chatbit around OpenAI’s ChatGPT, the tried and tested conversational AI model that has pioneered chatbot technology and greatly developed it since.

Transparent pricing

Is it transparent and easy to comprehend? Make sure there are no hidden fees or convoluted billing structures that could lead to unexpected costs down the line.

Some AI chatbot providers may offer different levels of service, so it's crucial to understand what's included in each package.

Platform support

There are specialized chatbots for different website builders and customer support platforms, however what you need most of the time is a versatile solution that can be plugged into any website no matter what CMS it’s built on.

Chatbit can be integrated into any website within minutes - and you can always redesign your website or even move it to a new domain without losing any carefully selected settings.

Customer reviews and case studies

Does the chatbot you're considering have enough user reviews or case studies with real businesses? 

This is a tricky point because very often new products offer superior tech but a lack of reviews, so make sure you test how user-friendly and effective the chatbot is first.

Best AI chatbots on the market

If you are looking for the best AI chatbot solution for your website, consider the following products:

Chatbit

Our product is a newcomer to the market, and we’ve focused on making it as user-friendly as possible. It’s a simple no-code solution that uses the full power of OpenAI’s ChatGPT conversational AI. 

You can train your website chatbot on up to 11 million characters of data, files, and guidelines and pick the right tone for the conversation.

The best part - you don’t have to worry about APIs, coding, integrations, and usage limits, since we offer clear and transparent pricing and a customizable backend.

Zendesk Answer Bot

This AI chatbot integrates with Zendesk, and if you are using this customer support system the bot will be a great extension for your customer support needs. 

However, Zendesk Answer Bot is not a very versatile option and if you’re not using Zendesk you may find it an overkill that’s a bit hard to set up and manage.

WP-Chatbot

This tool integrates perfectly with WordPress, making it a good choice for businesses using this platform for their websites. You can launch your chatbot promptly and without much technical know-how. Initially, WP-Chatbot was created to offer a live chat solution to WordPress sites, where customer support agents would be talking to visitors, and the developers added the AI functionality later.

This chatbot starts at about $15 per month and has a credit system - however some users find the pricing structure a bit confusing.

LivePerson

LivePerson offers a complete customer engagement sure that works across both your website and social media accounts.

The software offers you a backend with comprehensive analytics and reports to help you understand the needs and behaviors of your users.

While LivePerson can be a good solution for large businesses with established workflows, it may seem a bit overwhelming for small businesses that just want a simple functional chatbot for their website.

Finding the best AI chatbot for your website

While picking the solution for your site we recommend focusing on your business-specific needs. 

Whether you’re primarily interested in customer support, answering frequent questions, or converting visitors into leads, Chatbit is a simple plug-and-play solution for any industry. 

Sign up to try it today and see how seamless the setup process is!ost.

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